FAQs

Are children allowed to visit the Hayy Jameel?

Everyone is welcome at Hayy Jameel.

Are walk-ins permitted?

Walk-in visitors will be permitted depending on the capacity of visitors during that given time. All walk-ins will be requested to register at the Welcome Desk before visiting the gallery space.

What happens if a visitor does not follow the rules?

Hayy Jameel is required to report any violation of the country’s COVID-19 laws to the authorities. Our staff is authorised to deny entry to any members of the public that show signs of illness or refuse to wear the mandated safety gear. Under the law, violators of the law are subject to fines.

What are the safety and precautionary measures taken at Hayy Jameel?

For your safety and theirs, the Art Jameel team wears face masks.

As per local law, you are required to wear a face mask whenever you are in public. If you require a change of mask while visiting, our team will be happy to provide them. Gloves are not required but are provided upon request.

Upon arrival, your temperature might be taken. All visitors will arrive through the ground level main entrance.

New maximum occupancy capacities have been calculated and the number of visitors per room will be monitored by our security staff.

Remember to follow the general hygiene standards. Wash or disinfect your hands regularly; sneeze and cough into your elbow or a tissue; maintain a minimum distance of 2 metres and avoid the formation of groups.

What happens if I learn that I have COVID-19?

Please only visit Hayy Jameel if you feel healthy. Should you test positive for COVID-19 within two weeks of your visit, you are kindly requested to notify our team by emailing [email protected] Your details will be kept confidential, but this will guide us in testing our own team members.

What measures are being taken to keep Hayy Jameel clean?

The exhibition spaces and visitor reception area are cleaned, aired and disinfected throughout the day after each visitation time slot. This also includes cleaning the public toilets every 30 minutes as well as disinfecting “high-touch areas” such as door handles with the approved cleaning materials by the Ministry of Health. Hand disinfectant is provided for visitors at the entrance.